About Us
Our Story
As a trusted and reliable source in the Electronic Payments World, Speaks Financial Group offers several transaction processing services, including credit, debit, EBT and gift cards to small to medium-sized retail, home based and Internet merchants.
Speaks Financial Group separates itself from other leaders in the payment processing industry by customizing a tailor fit program specifically for your business. Not only will we get you in a much more cost-effective situation but also help educate you on what you were being charged and why.
So often we hear horror stories from merchants about getting a good rate for a few months when they switch to a new provider, then the rates go up and they end up paying the same amount they were previously paying if not more.
Here at Speaks Financial Group we give all merchants a “RATE LOCK GUARANTEE” which means the rate program we qualify you for is the rate program you will have with us for the life of the business.
Contact us to learn more about the services we provide.
Meet the Team
At Speaks Financial Group, we continue to add quality team members as we grow. While we're a team of more than 20 at this point, here's a few members of our team that have been with us since the start.
Toni Vasquez
Handles merchant appointments, underwriting, and obtains copies of merchant processing documents
Team Lead – Corporate Analyst
Caroline Baccus
Handles merchant appointments, underwriting, and obtains copies of merchant processing documents
Corporate Analyst
Martell Watson
Reviews merchant processing statements and locks programs in
Underwriter
Germaine Speaks
Manages and oversees the sales department
Director of Sales & Underwriting
Andre Fields
Handles merchant appointments, underwriting, and obtains copies of merchant processing documents
Corporate Analyst
Numbers Speak
4
Industry Awards
50
Serve All 50 States
5+
Partners
100+
Hardware Solutions
What Our Customers Have to Say
Paxton Evans
recommends Speaks Financial Group - SFG
May 13, 2026 via FacebookAfter dealing with a string of chargebacks that were eating into our margins, we reached out to Speaks Financial Group. Caroline reviewed our setup and got us better fraud prevention tools. We've had maybe two chargebacks in the five months since, compared to almost a dozen before.
Hector Fuller
recommends Speaks Financial Group - SFG
May 5, 2026 via FacebookI sell handmade jewelry at craft fairs and farmers markets, so I needed something I could use anywhere. Caroline set me up with a mobile terminal that connects through my phone and hasn't dropped a signal yet. Tap-to-pay works great too, customers love how fast it is!
Reign Torres
recommends Speaks Financial Group - SFG
April 30, 2026 via FacebookMy old processor's statements looked like they were written in code. I had no idea what I was actually paying. Germaine sat down with me over a screen share and went through every line until it all made sense. Turns out I was being charged for things I didn't even use.
Genesis Gross
recommends Speaks Financial Group - SFG
April 29, 2026 via FacebookWe're a small non-profit and every dollar counts. Martell found us a low-cost processing plan that made a real difference in how much we actually keep from fundraising events. He took the time to understand our situation instead of just throwing a generic package at us.
Harry Fokin
recommends Speaks Financial Group - SFG
April 27, 2026 via FacebookCaroline was incredibly helpful when I called at 10pm on a Tuesday because my terminal went down mid-shift. She didn't make me feel like a burden for calling so late and had the issue sorted in under 20 minutes. That kind of after-hours support is rare and I genuinely appreciate it.
Knox Williams
recommends Speaks Financial Group - SFG
April 24, 2026 via FacebookI manage three boutique locations and keeping tabs on all of them used to be a mess. Martell got us on a unified system so I can pull reports for each store from one place. It has saved me probably two hours a week in back-office headaches.
Harmony Smith
recommends Speaks Financial Group - SFG
April 20, 2026 via FacebookRunning a subscription box business means recurring billing has to work flawlessly every month. Caroline set us up with an automated payment schedule and showed me where to track everything in the dashboard. Customers barely notice the charge, which is exactly what you want.