About Us
Our Story
As a trusted and reliable source in the Electronic Payments World, Speaks Financial Group offers several transaction processing services, including credit, debit, EBT and gift cards to small to medium-sized retail, home based and Internet merchants.
Speaks Financial Group separates itself from other leaders in the payment processing industry by customizing a tailor fit program specifically for your business. Not only will we get you in a much more cost-effective situation but also help educate you on what you were being charged and why.
So often we hear horror stories from merchants about getting a good rate for a few months when they switch to a new provider, then the rates go up and they end up paying the same amount they were previously paying if not more.
Here at Speaks Financial Group we give all merchants a “RATE LOCK GUARANTEE” which means the rate program we qualify you for is the rate program you will have with us for the life of the business.
Contact us to learn more about the services we provide.
Meet the Team
At Speaks Financial Group, we continue to add quality team members as we grow. While we're a team of more than 20 at this point, here's a few members of our team that have been with us since the start.
Toni Vasquez
Handles merchant appointments, underwriting, and obtains copies of merchant processing documents
Team Lead – Corporate Analyst
Caroline Baccus
Handles merchant appointments, underwriting, and obtains copies of merchant processing documents
Corporate Analyst
Martell Watson
Reviews merchant processing statements and locks programs in
Underwriter
Germaine Speaks
Manages and oversees the sales department
Director of Sales & Underwriting
Andre Fields
Handles merchant appointments, underwriting, and obtains copies of merchant processing documents
Corporate Analyst
Numbers Speak
4
Industry Awards
50
Serve All 50 States
5+
Partners
100+
Hardware Solutions
What Our Customers Have to Say
Quincy Chang
recommends Speaks Financial Group - SFG
March 27, 2025 via FacebookWith my old provider, I felt like just another account number. With SFG, I feel like a valued customer. The team is always available, and they genuinely want to help my business succeed. I've never had this level of service from a payment processor before.
Kayla Phillips
recommends Speaks Financial Group - SFG
March 26, 2025 via FacebookI realized last minute that my payment setup wouldn't work at a trade show, and I was freaking out. Martell overnighted me a mobile terminal and walked me through setup over the phone. Everything worked perfectly, and I had a successful event thanks to SFG.
Irwin Weber
recommends Speaks Financial Group - SFG
March 24, 2025 via FacebookI used to have constant delays with payments processing, especially during rush hours. Toni set me up with a system that works perfectly, and now I never have to worry about losing a sale due to slow transactions. Should have switched to SFG sooner!
Wilsion Rio
recommends Speaks Financial Group - SFG
March 21, 2025 via FacebookI had a technical issue with my terminal, and I expected to wait on hold for hours like with my last provider. Nope! Andre answered right away, walked me through the solution, and even sent me a follow-up email with troubleshooting steps. Amazing service!
Angel Marley
recommends Speaks Financial Group - SFG
March 17, 2025 via FacebookOur old processor kept declining recurring payments, and it was hurting our business. Germaine implemented a system that works seamlessly for subscriptions, and now we don't lose customers over payment failures. Huge win for us!
Samuel J. Williams
recommends Speaks Financial Group - SFG
March 11, 2025 via FacebookFraud protection that actually works! Caroline helped us set up new fraud prevention tools, and it has made a huge difference. Chargebacks are down, and I feel way more confident knowing our transactions are secure. She made everything easy to understand, and we saw results right away.
Deborah Cameron
recommends Speaks Financial Group - SFG
March 7, 2025 via FacebookGermaine knows payments inside and out. We needed a system that could handle both in-store and online transactions. Germaine took care of everything-installation, setup, and even training my staff. The transition was smoother than I ever expected, and our payments have been flawless.